FAQ

Creating an account at Lupin Casino is quick and simple. Visit the Lupin Casino website and click on the 'Sign Up' or 'Register' button typically located at the top of the page. You'll need to provide some basic information including your email address, preferred username, and a secure password. The registration form will also ask for personal details such as your name, date of birth, address, and phone number. These details are necessary for account verification and security purposes. After completing all required fields, accept the terms and conditions, and submit your registration. You'll receive a confirmation email with a verification link. Click on this link to activate your account, and you'll be ready to make your first deposit and start playing. The entire process usually takes less than five minutes, and your information is protected by advanced encryption technology.

Lupin Casino offers a diverse range of payment options to accommodate different player preferences. For traditional banking methods, you can use credit and debit cards including Visa, MasterCard, and American Express. These methods typically process instantly, allowing you to start playing right away. For players who prefer cryptocurrencies, Lupin Casino accepts Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Monero (XMR), and Tether (USDT). Cryptocurrency transactions offer enhanced privacy and typically have higher transaction limits. All deposits are processed instantly, while withdrawal times vary depending on the method chosen. Credit card withdrawals usually take 3-5 business days, while cryptocurrency withdrawals are typically processed within 24 hours. Lupin Casino maintains high security standards for all transactions, ensuring your financial information remains protected at all times.

The Lupin Casino Welcome Bonus package offers new players up to $8,888 in bonus funds, divided across your first five deposits. Here's how it breaks down: Your first deposit receives a 100% match up to $1,000, your second deposit gets a 150% match up to $1,500, your third deposit earns a 200% match up to $2,000, your fourth deposit receives a 250% match up to $2,500, and your fifth deposit gets a 300% match up to $1,888. To claim each portion of this generous package, you'll need to make the minimum qualifying deposit (typically $20-$30) and enter any applicable bonus code during the deposit process. Each bonus portion comes with wagering requirements that must be completed before any winnings can be withdrawn. The bonuses are credited to your account automatically after the deposit is processed, and you can immediately use these funds to play your favorite games. Remember that different games contribute differently toward meeting wagering requirements, with slots typically contributing 100%.

Yes, Lupin Casino offers exclusive bonuses for players who prefer using cryptocurrencies. The most notable is the $10,000 Crypto Welcome Bonus designed specifically for Bitcoin, Ethereum, Bitcoin Cash, and Tether users. This special cryptocurrency bonus often features more favorable terms than the standard welcome package, including higher match percentages and sometimes lower wagering requirements. Beyond the welcome offer, Lupin Casino regularly runs cryptocurrency-specific promotions, including reload bonuses, free spins, and special tournament entries for crypto users. Using cryptocurrencies at Lupin Casino also typically means faster withdrawal processing times, higher transaction limits, and enhanced privacy. To claim these crypto-specific bonuses, simply select your preferred cryptocurrency when making a deposit and ensure you've entered any required bonus code. The casino's promotions page is regularly updated with the latest crypto offers, so it's worth checking frequently to maximize your bonus potential.

Withdrawing your winnings from Lupin Casino is straightforward. First, navigate to the cashier section and select 'Withdrawal.' Choose your preferred withdrawal method—options include Visa, MasterCard, American Express, Bitcoin, Bitcoin Cash, Ethereum, Monero, or Tether. Enter the amount you wish to withdraw (keeping in mind minimum and maximum limits for your chosen method) and provide any required payment details. Before processing your first withdrawal, you'll need to complete the verification process by submitting documents that prove your identity and address—this is a one-time requirement for security purposes. Withdrawal processing times vary: cryptocurrency withdrawals are typically completed within 24 hours, while card withdrawals may take 3-5 business days. Lupin Casino has a minimum withdrawal amount of $100 for most methods. Remember that any active bonuses with incomplete wagering requirements may affect your ability to withdraw, so it's advisable to check your bonus status before requesting a withdrawal.

Lupin Casino offers dedicated customer support to assist players with any questions or concerns. The primary contact method is via email at support@lupincasino.com, where the support team aims to respond to all inquiries within 24 hours. For more immediate assistance, Lupin Casino also provides live chat support directly on their website, available 24/7. The live chat feature can be accessed by clicking on the chat icon typically located in the bottom corner of the website. Before contacting support, you might want to check this FAQ section as many common questions are already answered here. When reaching out to support, it's helpful to provide relevant details such as your username, the specific issue you're experiencing, and any error messages you've encountered. This helps the support team address your concern more efficiently. The customer service representatives are knowledgeable about all aspects of the casino, including account management, bonuses, games, and payment processing, ensuring you receive accurate and helpful assistance.